Privacy Policy
Effective September 7, 2026. This notice describes website and recorded voicemail information handling for Replacement Windows Jacksonville.
About this website
Replacement Windows Jacksonville is the operating name used for this window project information and referral website. We do not perform installation work.
Information from calls
When you call, the phone system receives your phone number and call details. A voicemail includes your voice and any name, callback number, ZIP code or project information you choose to provide. The greeting explains recording consent before the beep and asks callers who do not consent to hang up. Full-call recording is off; the message you leave is recorded.
Call services and notifications
Twilio and WizCaller handle the phone service and recorded voicemail. Call notifications, including call duration and a recording link, are sent to the operator’s Gmail inbox. The operator uses inquiry information to review project requests and manage the mailbox. Do not leave payment information or sensitive documents in your message.
Website hosting and security
Cloudflare hosts and helps secure this website. When you visit, Cloudflare processes request information, including your IP address and requested URL, to deliver pages and protect the website against abuse. Google Search Console is selected and owner-verified for search performance monitoring; it is not Google Analytics. No Google Analytics tracking is added to this website.
Referrals
We do not currently have a participating contractor, and inquiries are not currently shared with contractors. Any future referral arrangement and recipient disclosure must be established before referral sharing begins. See the Referral Marketing Disclosure.
Retention and privacy questions
Call records, voicemail recordings and related notifications are retained until manually deleted; no automatic deletion period is promised. You can leave a privacy question through the voicemail contact route. Our public email address is quotes@replacementwindowsjacksonville.com; email delivery is not yet confirmed. Please use the phone route for privacy requests rather than relying on email.